🎁 7-Day Money-Back Guarantee
Try PocketRows Pro risk-free. Full refund within 7 days of your first payment.
Eligibility
You are eligible for a full refund if:
- This is your first Pro subscription payment
- You request the refund within 7 days of payment
- You provide a reason for the refund (helps us improve)
How to Request a Refund
1
Email us: Send your refund request to [email protected]
2
Include details: Your account email and brief reason for refund
3
Wait for confirmation: We'll respond within 24 hours
4
Receive refund: Processed within 5-10 business days to your original payment method
Processing Time
Refunds are processed as follows:
- Approval: Within 24 hours of request
- Paddle processing: 3-5 business days
- Bank processing: 2-5 business days
Total time: 5-10 business days
Non-Refundable Items
The following are NOT eligible for refunds:
- Subsequent monthly payments (after the first month)
- Accounts suspended for Terms of Service violations
- Refund requests made after 7 days
Pro Tip: You can cancel your subscription anytime to prevent future charges, even if you're not eligible for a refund.
Cancellation Policy
You can cancel your Pro subscription anytime:
- No cancellation fees
- Access continues until end of billing period
- No automatic renewal after cancellation
Questions?
Contact us at [email protected] - we're here to help!