Your privacy matters. We collect only what's necessary to provide our service and never sell your data.
1. Information We Collect
Account Information
- Email address (for authentication)
- Password (hashed with bcrypt)
- Subscription status
Database Connection Details
- Database host, port, name
- Credentials (encrypted with AES-256)
- SSH tunnel settings (if used)
Usage Data
- SQL queries executed (for history)
- AI prompts and generated queries
- Login timestamps
2. How We Use Your Information
We use your data to:
- Provide database connectivity and query execution
- Improve AI-powered features through learning
- Send important service updates
- Enforce usage limits (Free vs Pro)
- Provide customer support
3. Data Storage & Security
Your data is stored securely:
- Hosting: AWS (Amazon Web Services)
- Encryption at rest: AES-256 for sensitive credentials
- Encryption in transit: SSL/TLS (HTTPS)
- Database: PostgreSQL with access controls
4. Data Sharing
We do NOT sell your data. We share data only with:
- Paddle: Payment processor (billing information only)
- Google (Gemini AI): For AI query generation (anonymized)
5. Cookies & Tracking
We use essential cookies for:
- Authentication (JWT tokens)
- Session management
We do NOT use tracking cookies or analytics.
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Delete: Request account and data deletion
- Export: Download your query history
- Correct: Update incorrect information
Contact us at [email protected] to exercise these rights.
7. Data Retention
- Account data: Stored until account deletion
- Query history: Retained for 90 days
- Deleted accounts: Fully purged within 30 days
8. Children's Privacy
PocketRows is not intended for users under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy. Continued use after changes constitutes acceptance.
10. Contact Us
Questions about privacy? Email [email protected]